Job Details

Dental Customer Service Representative

  2020-10-19     Siouxland Community Health Center     Sioux City  

Siouxland Community Health Center has a full-time opening for a Dental Customer Service Representative to join our busy dental practice.

Preferred candidate must have solid experience & advanced knowledge of:

  • Previous customer service experience required, with dental reception and collection experience strongly preferred.
  • Advanced computer and data entry skills.
  • Dentrix system experiences a plus.
  • Knowledge in dental terminology preferred.
  • Insurance administration experience preferred.
  • Prior dental clinic experience a plus.

Successful candidate must be able to perform primary functions of position:

  • Serve as first-point of contact and check patients in & out, directing patient flow.
  • Obtain, review, update and data entry of patient demographics, insurance and financials in PMS.
  • Maintain and indentify different insurance types, co-pays and deductibles.
  • Discuss account balance with patient and collect patient balance.
  • Maintain recall system and manage ASAP, Wait, Will Call and unscheduled lists.
  • These functions are not all inclusive. 

SCHC is an Equal Opportunity Employer. SCHC participates in E-Verify. 
Drug screen and background check are required.

To apply please visit our website:, click on the career tab, search jobs, and submit application online.  Or apply in person. 

Do not contact this company in solicitation of any product or service.

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