Siouxland Community Health Center has an opening for:
Medical Customer Service Representative
Hours: Monday-Thursday 4:00-8:00pm and every Saturday 10:00am-2:00pm
Successful candidate must have solid experience & advanced knowledge of:
Strong communication skills
Previous successful work experience providing exceptional customer service
Experience in a medical clinic setting strongly preferred
Strong and proficient data entry skills
Health insurance knowledge or background a definite plus
Bi-lingual Spanish strongly preferred
Ability to multi-task and work quickly and efficiently in a stressful environment
Successful candidate must be able to perform primary functions of position:
Enthusiastically and consistently exhibit exceptional internal and external customer service skills
Utilizing first-hand knowledge of assigned tasks and responsibilities, demonstrate initiative in offering proactive suggestions for improvements in departmental workflow and processes
Perform other duties and projects as assigned, exhibiting willingness to adapt schedule when requested to get the job done, including unconventional hours or days if needed.
Meet or exceed collection standards of obtaining patient co-payment
Complete new patient paperwork in addition to obtaining check-in documentation and information for all new patients and update GE Centricity.
Background check & drug screen required. SCHC is an Equal Opportunity Employer. SCHC participates in E-Verify.
To apply please visit our website www.slandchc.com, click on the career tab, search jobs, and submit application online, or apply in person.
Do not contact this company in solicitation of any product or service.