Job Details

Medical Customer Service Representative

  2020-03-25     Siouxland Community Health Center     1021 Nebraska St.  

Siouxland Community Health Center has an opening for: 

Medical Customer Service Representative

1- Part-time

Hours: Monday-Thursday 4:00-8:00pm and every Saturday 10:00am-2:00pm

Successful candidate must have solid experience & advanced knowledge of:

  • Strong communication skills

  • Previous successful work experience providing exceptional customer service

  • Experience in a medical clinic setting strongly preferred

  • Strong and proficient data entry skills

  • Health insurance knowledge or background a definite plus

  • Bi-lingual Spanish strongly preferred

  • Ability to multi-task and work quickly and efficiently in a stressful environment

    Successful candidate must be able to perform primary functions of position:

  • Enthusiastically and consistently exhibit exceptional internal and external customer service skills

  • Utilizing first-hand knowledge of assigned tasks and responsibilities, demonstrate initiative in offering proactive suggestions for improvements in departmental workflow and processes

  • Perform other duties and projects as assigned, exhibiting willingness to adapt schedule when requested to get the job done, including unconventional hours or days if needed.

  • Meet or exceed collection standards of obtaining patient co-payment

  • Complete new patient paperwork in addition to obtaining check-in documentation and information for all new patients and update GE Centricity.

Background check & drug screen required. SCHC is an Equal Opportunity Employer.  SCHC participates in E-Verify. 

To apply please visit our website, click on the career tab, search jobs, and submit application online, or apply in person.

Do not contact this company in solicitation of any product or service.

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