Job Details

Job Position: Insurance Clerk

Location: Sioux City, IA 51101

Pay Rate: $18.00/hr

Shift: M-F, 8am - 5pm

Short Staffed USA is hiring an Insurance Clerk / Customer Service Representative for a growing local client. This is a great opportunity for someone who thrives in a detail-oriented, customer-facing role with room to grow.

What You'll Do:

• Provide excellent customer service for insurance-related inquiries and processes
• Process insurance claims, verify coverage, and handle documentation
• Assist clients with policy questions, billing, and problem resolution
• Maintain accurate records with thorough and timely documentation
• Work closely with the team using computer systems and insurance software
• Handle additional administrative tasks as needed

• Strong critical thinking, organization, and attention to detail are required
• Excellent communication and customer service skills
• Solid computer literacy (experience with insurance software is a plus)
• Insurance experience is strongly preferred but not required
• Bilingual skills (Spanish/English) are a big plus
• We are also open to a seasoned insurance professional with a proven sales record who wants a stable office role