Job Details

Customer Service Representative

Location: South Sioux City, Nebraska Job Type: Full-time Salary: $18 - $20 per hour

About The Role:

Gill Hauling is seeking a Customer Service Representative to join our team and provide top-notch support for our customers. The ideal candidate is a problem solver with excellent communication skills who thrives in a fast-paced environment.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Provide accurate product and service information
• Resolve customer issues efficiently and professionally
• Maintain customer records and update account information
• Collaborate with other departments to address customer concerns
• Follow company policies and procedures to ensure customer satisfaction

Qualifications & Skills:

Previous customer service experience preferred (but not required) Strong verbal and written communication skills Ability to multitask and work in a fast-paced setting Proficiency in Microsoft Office and customer service software Problem-solving and conflict-resolution skills High school diploma or equivalent (college degree a plus)

Benefits:

Competitive salary & performance bonuses Health, dental, and vision insurance Paid time off & holidays Career growth opportunities Employee discounts & perks