Job Details

Company I State Truck Center Location Sioux City Iowa I State Truck Center is hiring a Service Manager to lead our Heavy Duty Truck Service Shop in Sioux City Iowa This role is responsible for service department operations team leadership customer satisfaction and shop profitability If you are an experienced truck or diesel service leader we encourage you to apply About the Role The Service Manager leads the Service Department by driving performance growing service revenue and ensuring high levels of customer satisfaction This position plays a key role in Fixed Operations and partners closely with leadership to support business growth I State Truck Center is part of Interstate Companies Inc a multi location organization with over 1600 employees across five operating units We are a leader in heavy duty truck and diesel service guided by our commitment to Pride in Service Key Responsibilities Lead daily operations of the truck service departmentRecruit train and develop a high performing service teamDrive service revenue efficiency and profitabilityEnsure excellent customer service and communicationMonitor KPIs including labor efficiency throughput and marginOversee work orders quoting and service invoicingEnsure compliance with safety standards and company policiesRequired Experience & Skills Prior experience as a Service Manager or Fixed Operations leaderStrong knowledge of truck or diesel service operationsLeadership customer service and communication skillsAbility to manage P&L budgets and operational metricsMechanical understanding of truck repair and service processesExperience with 5S Lean principles preferredQualifications High School Diploma or GEDTruck shop service management experience preferredAbility to work in a fast paced service environmentBenefits Competitive compensationPTO from day one paid holidays401k with company matchHealth dental vision life & disability insuranceTuition assistance and tool programsUniforms provided and cleanedEmployee discounts and wellness programsInterstate Companies Inc is an Equal Opportunity Employer and a Military Friendly Employer Apply today to lead a respected service operation with I State Truck Center DTLYL