Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Medical-Dental-Vision-Accidental / Company Paid Life-Disability / 401k match / 30 total days PTO - As a Client Support Specialist at BetterRX, you will: Handle inbound support calls and tickets from both hospices and pharmacies; Place outbound calls to proactively check on new users, answer questions and offer brief training sessions to ensure they are confident in how to use the software; Maintain accurate and detailed records of all customer interactions; Contribute to our client-facing Knowledge Center by adding FAQs and tutorials; Support the CX Support Team Lead with meeting and exceeding team KPIs...Hiring Immediately >>