Job Details

Service Center Manager

  2026-05-11     Dayton Freight     Sioux City,IA  
Description:

Overview

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate's objectives.

Responsibilities

* Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions

* Maintains excellent communication with external and internal customers

* Analyzes revenue statistics

* Identifies sales opportunities and develops customer solutions

* Keeps fully informed of competitor developments

* Recruits, qualifies, interviews, hires, trains and develops Service Center personnel

* Develops sales/marketing action plans to maximize territory revenue

* Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies

* Understands and complies with Dayton Freight's safety practices including DOT, EPA, ICC and OSHA rules and regulations

* Evaluates all freight claims

* Ensures that Service Center premises are protected and maintained

* Facilitates informational meetings with Service Center team members

* Effectively handles special assignments as directed

Qualifications

* Knowledge of the LTL/ Transportation Industry

* Managed Drivers and Dock Workers

* Managed a Sales staff

* Has been responsible for developing and following a budget

Benefits

* Stable and growing organization

* Competitive weekly pay

* Quick advancement

* Professional, positive and people-centered work environment

* Modern facilities

* Clean, late model equipment

* Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.

* Paid holidays (8); paid vacation and personal days


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