Job Details

A company is looking for an ASL Customer Support Representative (Remote, California only).Key ResponsibilitiesProvide exceptional customer service by answering inbound calls in ASL and addressing account-related or technical support issuesDetermine the root cause of customer problems and resolve issues using available tools and resourcesEducate customers on billing details and facilitate payment processes while promoting additional servicesRequired QualificationsFluent in American Sign LanguageHigh school diploma or equivalent1-2 years of experience in a customer service role (preferred)Strong computer skills and ability to navigate multiple screensMust be able to work in a remote, highly structured environment