Job Details

A company is looking for an IT Support & Systems Administrator to support its remote workforce and maintain internal systems.Key ResponsibilitiesProvide frontline IT support for employees, ensuring productivity and security across various tools and systemsManage and triage the IT Help Desk queue, resolving issues and escalating as necessarySupport onboarding and offboarding processes, contributing to IT initiatives that enhance security and employee experienceRequired Qualifications3+ years of experience in a fast-paced startup or healthcare environmentAbility to balance frontline support with project-based workExperience supporting both technical and non-technical usersStrong organizational and responsive skills with the ability to manage competing prioritiesService-oriented approach to IT support with a focus on improving systems and workflows