Job Details

A company is looking for a Billing & Posting Resolution Advocate.Key ResponsibilitiesInvestigates, analyzes, negotiates, resolves, documents, and reports on billing issues and complaintsIdentifies solutions to billing issues and presents resolution options to customersNegotiates and authorizes billing settlements within established limits and adjusts customer accountsRequired Qualifications and EducationExperience in billing and posting resolutionAbility to analyze and negotiate billing issuesKnowledge of consumer and commercial billing processesFamiliarity with documentation and reporting proceduresHigh school diploma or equivalent; further education in finance or related field preferred