Job Details

ResponsibilitiesThis position supports administrative care management duties including member and provider outreach, supporting healthcare initiatives and activities such as educational and quality campaigns, assistance in scheduling care manager and member appointments, responding to member inquiries, data entry and research, and supporting member non-clinical needs. The role may also manage low‑risk members for health‑related social needs, education, and basic member outreach screenings/inquiries.Job RequirementsHigh school diploma or GED1 year of college and 2 years experience with communication systems including Fax, Email and Telephone1 year experience with managed care system(s) or healthcare systems (i.e.; hospital, doctor office, community based organization).Experience coordinating member needs, providing assistance to members, and analyzing member needs.Basic knowledge of medical or healthcare terminology.Knowledge of clinical systems (claims, enrollment, documentation).PC proficiency including Microsoft Office applications.Customer service skills.Verbal and written communication skills, including developing written correspondence to internal and external stakeholders.Preferred Job RequirementsCollege courses in medical field, human services, social work, psychology, or related healthcare fieldCompensation: $17.75 - $28.39Exact compensation may vary based on skills, experience, and locationHCSC Employment StatementWe are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.To learn more about available benefits, please click