Job Details

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Molecular Professional Services Consultant - REMOTE. In this role, you will be pivotal in delivering consulting and implementation projects that ensure timely completion and high client satisfaction. Your mentorship and advice will guide clients in workflow planning, driving adoption of best practices to maximize their return on investment. This position involves not only remote services but also on-site support, showcasing your expertise in molecular workflows across various settings. By joining us, you will contribute to an organization focused on advancing healthcare through AI-enabled solutions.

Accountabilities

• Consult with key stakeholders to ensure project scope aligns with customer expectations.
• Conduct implementations in accordance with department guidelines.
• Guide clients in decision-making for maximum efficiency.
• Provide training to clients during implementation.
• Monitor feedback to suggest process improvements.
• Travel to client sites for software installations.
• Commit to superior customer satisfaction.
• Resolve project issues or escalate as necessary.
• Mentor other Consultants to improve product knowledge.
• Organize and prioritize project tasks effectively.
• Stay updated on new features and products.
• Deliver consulting projects to achieve successful outcomes.

Requirements

• Strong understanding of laboratory workflow concepts related to software applications.
• Ability to understand and recommend optimal system integrations.
• Excellent communication and presentation skills.
• Capacity to manage projects independently from start to finish.
• Strong problem-solving and troubleshooting abilities.
• Advanced knowledge of relevant products and methodologies.
• Experience in developing and improving workflow processes.
• Familiarity with healthcare specialty workflows.
• Proficient in using Microsoft Copilot for workflow efficiency.

Benefits

• Health and wellness benefits.
• 401 (k) Savings Plan.
• Stock incentive programs.
• Paid time off and parental leave.
• Tuition assistance and professional development opportunities.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.