Job Details

As the Strategic Account Executive, you will be responsible for growing Connect America's footprint across Key Accounts. You will develop and execute the strategies necessary to drive upsells, expansions, and growth within your market. This role reports to the Director of Account Management, and the ideal candidate has a background in sales and customer success in healthcare.

Responsibilities:

• Drive growth by upselling products and services, expanding usage, and increasing overall referral volume within Key provider Accounts.
• Maintain strong customer relationships, serving as an escalation point.
• Maintain accurate and complete Salesforce documentation and comply with all operational processes.
• Collaborate across departments and contribute to coaching, development, and team culture.
• Engage in cross-functional initiatives and receive positive customer/internal feedback.
• Collect feedback on deals and communicate issues or concerns in solution-orientated approach.
• Utilize deal reviews process and close plans to improve win rates and accelerate deals

• 5+ years of sales experience in healthcare, selling clinical or technology solutions to providers
• Strong analytical skills, with the ability to measure and report on and create narratives around ROI
• Effective collaborator with experience working with senior leaders to recommend, plan, and execute organizational initiatives
• Ability to travel minimum 25%