Fresenius Medical Care - - Responsibilities: Meet regularly with dialysis patients to educate and coordinate insurance options and enrollment.; Track and verify patients' Medicare/Medicaid eligibility, open enrollment, and insurance status monthly.; Collect documents, obtain premium statements, signatures, and handle paperwork for disputed claims and indigent waivers.; Monitor billing data for accuracy in the billing system and provide QA information to the QA team.; Liaise with patients and local agents for Medicare terminations and reinstatements; assist with annual open enrollment.