Job Details

[Customer Service Rep / Remote] - Anywhere in U.S. / $24+ per hr / No Phone Calls or Chats / Choose your own schedule / Company-supplied Technology - As a Back Office Customer Service at Concentrix, you will: Provide exceptional customer service to clients via phone, email, and chat; Handle and resolve customer inquiries and complaints in a timely and professional manner; Maintain accurate customer records and communication logs; Collaborate with team members to troubleshoot and resolve complex issues; Follow company policies and procedures to ensure customer satisfaction and efficiency; Utilize various software and tools to accurately track and document customer interactions; Continuously strive to meet and exceed performance metrics and goals; Hiring Immediately >>