Job Details

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Director - REMOTE. In this role, you will be integral to the account management team, driving revenue growth within key strategic accounts. Your expertise will impact the organization by fostering strong client relationships and delivering tailored solutions that elevate customer satisfaction. By developing strategic account plans and coordinating resources effectively, you will help the organization maintain and expand its presence within the competitive landscape of the transportation sector. Your contributions will play a critical role in achieving our revenue objectives while enabling our clients to maximize their value from our products and services.

Accountabilities

• Develop and implement comprehensive sales account plans for each customer.
• Analyze revenue trends and identify sales opportunities.
• Conduct quarterly and annual client business reviews.
• Manage cross-functional resources to optimize revenue opportunities.
• Ensure high service levels and customer satisfaction standards.
• Maintain up-to-date knowledge of customer and competitor offerings.
• Document and manage action plans for assigned clients.
• Prepare and deliver contracts and proposal responses.

Requirements

• Bachelor's degree or equivalent work experience.
• 7-10 years of proven experience in sales account management.
• Proficiency in MS Office applications.
• Strong communication and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Experience working with complex solutions for strategic accounts.
• Ability to manage up to 50 hours of work weekly as needed.

Benefits

• Work remotely with occasional business travel.
• Comprehensive medical, vision, and dental plans.
• 401k with employer matching contributions.
• Competitive Paid Time Off (PTO) and paid holidays.
• Opportunities for professional development and growth.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.