Job Details

Software QA Engineer
USA Remote

Note: MUST be legally authorized to work in the United States.
This role is NOT open to 3rd party providers, W2 only.

POSITION OVERVIEW:

• We are seeking a meticulous QA Engineer to test and ensure the quality of our Salesforce implementations and data cloud projects. The ideal candidate will focus on Salesforce Agentforce, Service Cloud Voice, Experience Cloud, and other upgrades, ensuring flawless functionality and user experience

• Design and execute comprehensive test plans for Salesforce Agentforce and Data Cloud initiatives
• Post-go-live optimization, Automation, adoption, and reporting
• Test upgrades to the Higher Logic community and other integrated systems
• Collaborate with development teams to identify, reproduce, and resolve defects
• Ensure all testing documentation is complete, accurate, and up to date
• Leverage automated testing tools to improve testing efficiency
• Track and report quality metrics to stakeholders

• Proven experience in QA roles, preferably with Salesforce platforms.
• Familiarity with Salesforce Agentforce and Data Cloud testing processes.
• Experience with Salesforce Service Cloud Voice and Experience Cloud migrations.
• Strong analytical and problem-solving skills.
• Ability to handle multiple projects and prioritize testing tasks effectively.

• Experience with Higher Logic community upgrades.
• Knowledge of automated testing frameworks.

• Remote