Job Details

The Accounts Receivable Administrator supports the financial operations of a telecommunications organization by managing highvolume, recurring billing and ensuring accurate revenue recognition across customer accounts. This role partners closely with Sales, Operations, and Finance teams, using Salesforce and QuickBooks to maintain contract data, process invoices, and drive timely collections.
Key Responsibilities:

Manage invoicing and payment application for recurring services, usagebased billing, and customer contracts
Monitor AR aging and proactively follow up on pastdue accounts, service credits, and billing disputes
Maintain accurate customer, contract, and billing records in Salesforce and QuickBooks
Reconcile accounts receivable, unapplied cash, and customer balances
Collaborate with Sales and Customer Success to resolve contract changes, pricing updates, and service adjustments
Prepare AR reports, cash forecasts, and support monthend close activities

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Required Skills & Experience

Qualifications:

Experience in Accounts Receivable, Billing, or Accounting (telecom, SaaS, or subscriptionbased environment preferred)
Strong working knowledge of Salesforce (customer and contract management) and QuickBooks
Detailoriented with the ability to manage high transaction volumes
Strong communication skills and customerfocused problemsolving approach

Nice to Have Skills & Experience

Telecomm experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.