Job Details

Description

Position Summary

The Credit Manager is responsible for overseeing the company's credit and collections function to ensure timely payment of customer accounts while supporting profitable sales growth. This position evaluates customer creditworthiness, establishes credit limits, manages accounts receivable risk, and works closely with the sales and accounting teams to maintain strong customer relationships while protecting the company from financial exposure.

The Credit Manager plays a key role in maintaining healthy cash flow by ensuring consistent credit policies, effective collections practices, and accurate monitoring of outstanding receivables.

Key Responsibilities

Credit Management

- Review and approve new customer credit applications.

- Establish and monitor customer credit limits based on financial risk and payment history.

- Analyze financial statements, credit reports, and trade references to evaluate creditworthiness.

- Maintain and enforce company credit policies and procedures.

Accounts Receivable Oversight

- Monitor aging reports and manage past due accounts.

- Lead collection efforts for delinquent accounts, including customer communication and payment negotiations.

- Work with sales staff to resolve payment disputes and customer account issues.

- Recommend credit holds when necessary to mitigate financial risk.

Risk Management

- Evaluate potential credit risks and recommend appropriate actions.

- Monitor exposure levels and ensure accounts remain within approved credit limits.

- Coordinate with leadership on high-risk accounts and legal collections if necessary.

Collaboration

- Work closely with the Sales team to balance credit risk with customer service and sales growth.

- Communicate with customers regarding payment terms, account balances, and credit status.

- Coordinate with Accounting to ensure accurate application of payments and account reconciliation.

Reporting & Analysis

- Prepare and present accounts receivable and credit risk reports to management.

- Track collection performance and identify opportunities to improve processes.

- Monitor key metrics such as Days Sales Outstanding (DSO).

Policy & Process Improvement

- Maintain clear credit and collection procedures.

- Recommend improvements to credit processes and internal controls.

- Ensure compliance with applicable financial and credit regulations.

Requirements

Qualifications

Education & Experience

- Bachelor's degree in Accounting, Finance, Business, or related field preferred.

- 5+ years of experience in credit, collections, or accounts receivable management.

- Experience in distribution, manufacturing, or industrial industries preferred.

Skills & Competencies

- Strong financial analysis and credit evaluation skills.

- Excellent communication and negotiation abilities.

- Strong attention to detail and organizational skills.

- Ability to work collaboratively with sales and operations teams.

- Proficiency in accounting or ERP systems and Microsoft Office (Excel in particular).

Work Environment

- This position is an in-office role located at State Steel.

- Standard work hours are 8:00 AM - 5:00 PM, Monday through Friday.

- The role requires regular communication with internal departments and customers.

Physical Requirements

- Ability to sit and work at a computer for extended periods.

- Occasional standing, walking, and lifting of office materials up to 20 lbs.