Job Details

Closing Services Specialist II

At Radian, we see you. For the person you are and the potential you hold. That's why we've embraced a new way of working that lets our people across the country be themselves, be their best and be their boldest. Because when each of us is truly seen, each of us gives our best and at Radian, we'll give you our best right back.

The Closing Services Specialist II is responsible for completion of all aspects of the loan closing process. This will include reviewing cleared title commitments, preparing closing disclosures, working with signing agents, lenders, borrowers, and attorneys. This employee with have a thorough understanding of all the documents utilized in a closing package. This employee will exemplify outstanding customer service. This position will also handle more complex files and handle escalations as the arise.

Primary duties and responsibilities include:

• Once closing disclosure request is obtained, verify clear to close, vesting, payoffs, taxes, HOA's, insurance premiums, loan amounts, fees and borrowers' funds are okay in order to return the settlement statement/disclosure to the lender.
• Continuously monitor daily queues to ensure orders are followed up and completed within service level agreements.
• Review closing package prior to the scheduled closing date to ensure file is fully balanced and can be recorded properly after closing.
• Address inquiries from lenders, borrowers, internal staff, and management in a professional and timely manner.
• Provide excellent customer service through all communications including inbound/outbound phone calls and emails.
• Return modifications of closing disclosure/statement according to the lenders closing instructions.
• Assist in training for new team members
• Perform other duties as assigned or apparent.

Qualifications include:

• Degree Requirement: HS Diploma or GED
• Work Experience: 2 or more years of prior work-related experience
• Typing/data entry skills with a minimum of 65 words per minute.
• Proficiency in Microsoft Office (Outlook, Excel and Word).
• Knowledge of client-based systems.
• Attention to detail.
• Motivated and positive team player.
• Excellent verbal, written and interpersonal skills.
• Ability to problem solve in a growing, expanding business.
• Ability to multi-task in fast-paced environment.

See why you should work with us:

• Competitive compensation: anticipated base hourly rate from $19.00 to $27.00 based on skills and experience. This position is eligible to participate in an annual incentive program.
• Rest and relaxation: this role is eligible for 20 days of paid time off annually, which is prorated in the year of hire based on hire date. In addition, based on your hire date, you will be eligible for 9 paid holidays + 2 floating holidays. Parental leave is also offered as an opportunity for all new parents to embrace this exciting change in their lives.
• Our company makes an impact. We've been recognized by multiple organizations like Bloomberg's Gender-Equality Index, HousingWire's Tech 100, and The Forum of Executive Women's Champion of Board Diversity. Radian has also pledged to SHRM's CEO Action for Inclusion & Diversity commitment.
• Comprehensive health benefits. Multiple medical plan choices, including HSA and FSA options, dental, vision, and basic life insurance.
• Prepare for your future. 401(k) with a top of market company match (did we mention the company match is immediately vested?!) and an opportunity to participate in Radian's Employee Stock Purchase Plan (ESPP).
• Homebuyer perks. Our Homebuyer Perks program helps employees navigate the home searching, buying, selling, and refinancing processes and provides valuable financial benefits to encourage, enable, and support home ownership.
• Additional benefits. To learn more about our benefits offerings, visit our Benefits Page.

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, gender identity, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law. An applicant's criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. The material duties include those listed in the "Primary Duties and Responsibilities" section above, as well as the ability to adhere to Company policies, exercise sound judgment, effectively manage stressful situations, work safely and respectfully with others, exhibit trustworthiness, and safeguard confidential information belonging to the Company and its customers. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.