Job Details

For over 50 years, Long John Silver's has delighted families worldwide with our golden, crispy seafood. With nearly 500 locations, we're proud to be the preferred seafood destination serving batter-dipped wild-caught whitefish, shrimp, chicken, and our legendary hushpuppies. Don't forget to ring the bell on your way out, a cherished tradition celebrating great food and even better experiences!

Guided by our vision to become the world's favorite seafood restaurant, we empower our people to bring this to life every day through our shared PIRATE values:

• People First: We prioritize our crew members and guests by creating a supportive environment where everyone is valued and respected.
• Integrity: We uphold high standards of honesty and transparency, ensuring our actions reflect our commitment to integrity.
• Recognition: We celebrate the hard work and achievements of our crew, acknowledging their contributions to our success.
• Accountability: We take ownership of our actions and decisions, ensuring reliability in delivering our commitments.
• Teamwork: We believe in collaborating as a team to achieve our goals and provide exceptional experiences for our guests.
• Excellence: We aim for excellence in all we do, consistently striving to exceed expectations and deliver top-quality products and services.

We are looking for a motivated Shift Leader to inspire our team and ensure outstanding guest experiences!

• Ensure 100% guest satisfaction at all times.
• Quickly resolve customer concerns using the BAM! approach to leave them happy.
• Encourage and motivate crew members and management to surpass performance goals.
• Lead efforts in gathering and acting upon Voice of the Customer (VOC) feedback.
• Maintain optimal staffing levels to meet service needs efficiently.
• Promote a culture of respect, teamwork, and accountability within the team.
• Deliver positive engagement in every guest interaction.
• Ensure that all ingredients and menu items are handled, prepared, and presented according to the highest standards of food safety and quality.
• Drive profitability through effective management of product forecasts and waste reduction.
• Deliver a remarkable experience through outstanding service and flavor.
• Maintain a clean, safe, and welcoming environment for guests and team members.
• Adopt a