Job Details

Job Opportunity: Healthcare Call Center Representative

MUST BE LOCATED IN TEXAS TO APPLY

Location: Fully Remote - Must be located in Texas

Hours of Operation: Monday through Friday, 5am to 6:30pm - Will be scheduled an 8 hour shift (must be available anytime during this window)

Qualifications:

• Must have 1+ year of recent (2023-2026) healthcare call center experience handling high volume inbound calls adhering to performance metrics
• Must have experience with scheduling patient appointments, insurance verification and medical terminology
• MA experience is a plus but not required

Description:

Answer, screen and process a high volume of incoming calls in a professional manner.

Directs patient access to the practice by scheduling and canceling patient appointments for a multiple providers.

Utilize and adhere to a phone script, clinical decision trees and scheduling criteria following department guidelines.

Communicates, to patients and external external ordering physicians' offices, complex exam preparations instructions.

Job Type & Location:

This is a Contract to Hire position based out of Dallas, TX.

Pay and Benefits:

The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully remote position.

Application Deadline:

This position is anticipated to close on Mar 11, 2026.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.