Job Details

Customer Service Representative

Location: South Sioux City, Nebraska

Job Type: Full-time

Salary: $17 - $19 per hour

About the Role

Gill Hauling, a Waste Connections Company is seeking a Customer Service Representative to join our team and provide top-notch support to our customers. The ideal candidate is a problem solver with excellent communication skills who thrives in a fast-paced environment.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Provide accurate product and service information
• Resolve customer issues efficiently and professionally
• Maintain customer records and update account information
• Collaborate with other departments to address customer concerns
• Follow company policies and procedures to ensure customer satisfaction

Qualifications & Skills

Previous customer service experience preferred (but not required)

Strong verbal and written communication skills

Ability to multitask and work in a fast-paced setting

Proficiency in Microsoft Office and customer service software

Problem-solving and conflict-resolution skills

High school diploma or equivalent (college degree a plus)

Benefits

Competitive salary & performance bonuses

Health, dental, and vision insurance

Paid time off & holidays

Career growth opportunities

Employee discounts & perks

To be considered for any of our current openings you must complete an application.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.