Job Details

Departmental & Technical Support: Performs quarterly end of lease activities as assigned. Works on local and enterprise IT projects. Works collaboratively and closely with Regional Service Managers, customers, other IT team members to ensure customer satisfaction needs are accomplished in acceptable timeframes. Performs necessary system upgrades, repairs and maintenance on computer systems and peripherals. Installs, integrates, and configures new computer systems. Utilizes problem tracking system and procedures utilized by IT, and communicates needed changes to the system administrator. Works collaboratively with other IT group members to ensure optimal application functionality. Customer Service:Works collaboratively and closely with Regional Service Managers, customers, other IT team members to ensure customer satisfaction needs are accomplished in acceptable timeframes. Interacts with customers, Regional Service Managers, and the IT management team to ensure hardware and soft...Technical Support, Support Specialist, IT, Technical, Service Manager, Specialist, Technology, Healthcare