Job Details

Provides exceptional customer service, greeting patients and visitors with professionalism, addressing concerns and inquiries to enhance the patient experience. Interviews patients and family members to obtain accurate demographic and financial data during the registration process, ensuring a smooth patient experience. Oversees patient flow processes across all areas, ensuring efficient transitions between departments and facilitating patient movement to nursing units. Manages the verification of insurance coverage, facilitates communication of benefit details between patients and healthcare providers, and assesses financial liability, collaborating with patients to establish payment plans or secure alternative funding solutions. Provides leadership, communication, and planning to oversee Patient Access staff, ensuring quality work, compliance, and effective collaboration across departments. Assists with the hiring, screening, and orientation of new staff, including providing compet...Patient Access, Team Lead, Patient, Healthcare