Job Details

Hotel Night Auditor

We are seeking an enthusiastic Hotel Night Auditor to join our team at the South Sioux City Marriott Riverfront, where we strive to provide the best customer service experiences.

Responsibilities

• Review all arrivals and departures
• Perform all night audit duties, including posting of room & tax, balancing guest accounts, ensure accurate entry of guest reservation and profile information, telephones, F & B outlets, processing no show and pre-paid reservations, ensure accurate registration
• Explain and provide any promotional items to each guest checking in
• Respond promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
• Complete the maintenance log whenever a complaint is reported
• Maintain all areas of the front desk
• Take the initiative to greet guests in a friendly and warm manner
• Other duties as assigned

Qualifications

• Must be reliable, this is a part-time position High School diploma/GED required
• Previous experience in hospitality preferred
• Customer service experience required
• Experience handling cash, credit card procedures, and use math concepts
• Attention to detail and organized

Benefits

• PTO
• Competitive pay
• Hotel room discounts
• Ongoing training and career development

South Sioux City Marriott Riverfront is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.