Job Details

Family Support Specialist

  2026-02-28     Family Access Center     Sioux City,IA  
Description:

Family Support Specialist

Family Access Center is seeking a Family Support Specialist to join our team supporting and empowering individuals to overcome life's challenges by providing quality services in Woodbury and surrounding counties Ida, Crawford and Monona.

Requirements:

Bachelor's degree or an associate of arts degree in human services or related field plus two years of full-time experience in human services or related field.

Job Responsibilities:

  • Provide in-home intervention to children and their families utilizing skill-based, evidence-based practices to help families implement solutions to problems and strengthen families.
  • Act as a resource, provider & advocate families to promote child welfare.
  • Provide evidence-based interventions and case management support under contractual responsibilities.
  • Utilize collaborative documentation.
  • Develop and maintain effective working relationships with community partners including DHHS, medical providers, parent partners, lawyers, therapists, law enforcement staff, school officials, neighbors, fictive kin, emotional supports, and referral sources.
  • Provides evidence-based practices to families and individuals associated with the family, utilizing Solution-Based Casework, SafeCare, Child Safety Conferences, Motivational Interviewing, SFM & YTDM meetings.
  • Maintain an appropriate level of direct contact with families per program requirements and remain available to families 24/7 for crisis intervention as needed.
  • Ensure professionalism through role modeling, and respect.
  • Utilize own vehicle to travel to work destinations and transport youth as authorized, provide services in the community, or in the primary home of the child and family.
  • Report and document emergencies and critical incidents involving family members or staff.
  • Participate actively in individual, group, and organizational supervisions/trainings.

Minimum Knowledge, Skills, & Essential Functions Requirements:

  • Applicant must possess strong written and verbal communication skills.
  • Excellent time management skills.
  • Ability to work independently.
  • Knowledge of community resources and service providers in the service area.
  • This position is full-time and requires scheduling flexibility with the ability to work evenings and weekends, as necessary to meet contractual obligations.
  • Maintain on-call availability as needed to respond to crises.

Benefits:

  • Mileage/Travel $0.62 a mile
  • Flexible schedule
  • Paid time off
  • Sick Time/Leave
  • Holiday Pay
  • Health Insurance
  • Dental Insurance
  • Life insurance
  • 401(k)
  • 401(k) matching
  • Tuition reimbursement
  • Referral program
  • Other

Job Type: Full-time

Salary: $17.00 - $19.00 per hour

Education: Associate (Required)

Experience: Child &/or Family Welfare: 2 years (Preferred)

Work Location: Hybrid (Woodbury, Ida, Crawford, and Monona)


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