Job Details

Akkase Home Health Care, an in-home healthcare organization, is hiring bilingual Field Supervisor in South Sioux City, NE ! Why Join Us? At Akkase Home Health Care, we are dedicated to creating a supportive and dynamic work environment. If you are passionate about making a difference in the lives of others, we invite you to apply and become a valued member of our dedicated team!

General Description: We are seeking a Bilingual Field Supervisor responsible for supervising Caregivers and ensuring that our clients receive the highest quality of care. Key responsibilities include:

• Performing quality assurance checks with clients to ensure their needs are being met.
• Acting as a liaison between clients, Caregivers, and the organization.
• Resolving client complaints regarding worker performance or services rendered.
• Completing intake paperwork for new clients and ensuring their needs align with our caregivers' scope of practice.
• Overseeing the schedules of Caregivers.
• Ensuring all paperwork is completed following active case visits.
• Participating in the on-call rotation as required.
• Serving as a backup for Caregivers when necessary.
• Conducting cold calls to educate and recruit new clients.
• Collaborating with other agencies and promoting good community relations through involvement in local events.
• Establishing and maintaining ongoing community relationships to foster client base growth.

Required Skills/Abilities:

• Excellent verbal and written communication skills in both Spanish and English.
• Strong interpersonal and conflict resolution skills.
• Exceptional organizational skills and attention to detail.
• Strong analytical and problem-solving abilities.
• Ability to prioritize tasks and delegate appropriately.
• Proficiency in Microsoft Office Suite or related software.
• Ability to lift up to 50 pounds occasionally, and 25 pounds frequently; capable of performing tasks requiring muscle coordination.
• Clear verbal communication and ability to articulate effectively in person and over the phone.
• Ability to hear and comprehend verbal instructions in various environments.

Join Our Team! If you are ready to make a meaningful impact in the healthcare field and possess the required skills, we encourage you to apply today!

Akkase Home Health Care is an equal opportunity employer.