Job Details

Job Title: Quality Control Technician

Reports To: Quality Control Supervisor

Department: Production

Location: Microwave Plant

Summary:

The Quality Control Technician continuously monitors the production, packaging, and coding of finished products to meet company and customer standards. Investigating, correcting, and communicating non-standard results in a fast-paced production environment is routine.

Essential Functions:
• Continuous monitoring, testing, and recording of the production process, raw materials, and finished product attributes through production floor observations and sample testing. • Set up and monitor instruments and equipment continuously before, during and after production; including but not limited to scales, checkweighers, metal detectors, and x-rays; cleaning of these devices as part of plant sanitation is required. • Performs product testing, including popping performance, flavor evaluations, and salt and color testing. • Record keeping for significant amounts of collected data including paper records, computer spreadsheets, and computer databases. • Investigates and reports defects in materials to Managers of Quality, Production, Mixing, & Maintenance. • Segregates defective or suspect raw materials and finished products to prohibit their use. • And other duties as assigned by supervisor

Qualifications:

To perform this job successfully an individual must be able to perform each essential function satisfactorily.

High school diploma or general education degree (GED) or one-year related experience in a quality role is

required. Experience in a food-manufacturing environment is preferred. Must be proficient with Excel,

Outlook, & Word.

Skills and Competencies:

Strong attention to detail required. Strong verbal and written communication skills are essential to communicate with employees and management. A strong analytical mindset will help identify areas for process improvement as well as work to maintain department efficiencies. This role requires a positive attitude focusing on teamwork to collaborate with other team members to achieve production goals. The ability to interpret written, oral, and schedule instructions is a must. Ability to recognize and investigate the causes of suspect mechanical failures, and to recognize the potential effect they may have on food safety, regulatory, and quality standards of the company required.

Language Ability:

Ability to read and comprehend instructions, regulations, correspondence and memos in English. Ability to write both simple and detailed correspondence. Ability to understand and follow instructions. Ability to effectively present information and communicate thoughts, ideas, desires and problems to fellow employees, in both individual and small groups situations, management and other employees of the company on a one-to-one or group basis.

Work Environment:

The work environment is in a manufacturing facility. The environment is often dynamic and collaborative, with collaboration being essential in this role. Employees will contribute to overall production goals, with employees supporting the efficiency and effectiveness of the manufacturing processes. The manufacturing facility involves hands-on tasks, machinery operation, and adherence to GMPs. This setting requires attention to detail, adherence to protocols, and the ability to adapt to the demands of the company. Working hours outside of standard office hours will be required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires a combination of sitting and standing throughout the workday. You will need to engage in tasks that involve sitting at a desk for data entry and analysis. You will also need to engage in tasks that require periods of standing and mobility. This role requires twisting, bending and reaching during tasks. May be occasional lifting, typically not to exceed 20 pounds.

General:

Family is the culture of our company. The Jolly Time Family is inclusive and treat each other respectfully and courteously. Our family of employees work together and are engaged to perform as one unit to meet the needs of our customers. Daily activities dictate that at times employees will be required to give assistance to fellow employees and customers outside their general duties and responsibilities. All employees are expected to observe operations to ensure quality and sanitation standards are met. All employees are expected to help solve problems as they arise and to assist on the improvement of the efficiency of the Company's operations.

I have reviewed and determined that this job description accurately reflects the position.