Job Details

General Office Clerk
Norfolk, VA 23511
Contract: Apr-17-2026 - Apr-16-2027
Number of Positions: 1
Location: Onsite
Clearance: None Required
Estimated Total Hours: 2088
Monday-Thursday: 0600-1500 (9-hour shift including a 30-minute uncompensated meal break)
Friday: 0600-1230 (6.5-hour shift including a 30-minute uncompensated meal break)
Pay Rate: $15 - $20

Responsibilities

• Provide administrative and supply management support to the Regional Dental Laboratory.
• Perform computer-based data entry for all dental laboratory cases, including receipt, processing, and shipping, ensuring accuracy and accountability.
• Coordinate shipping and receiving of dental prosthetic and appliance cases using approved courier services (UPS, FedEx, etc.), maintaining detailed shipment records.
• Generate, compile, and distribute workload and production reports including DIRS, MEPRS, and QAR.
• Maintain statistical logs, tracking sheets, and inventory documentation to ensure supply readiness.
• Support financial and administrative recordkeeping by maintaining monthly billing, correspondence, and case tracking records.
• Organize and maintain the laboratory's mailroom operations, ensuring timely distribution of mail and materials.
• Operate standard office equipment such as computers, fax machines, copiers, and scanners.
• Respond to phone inquiries courteously, ensuring calls are appropriately routed and messages accurately recorded.
• Participate in inventory control activities, monitoring supply levels, and coordinating reorder requests to prevent shortages.
• Maintain confidentiality and data integrity of all records, ensuring compliance with government policies and privacy requirements.
• Support quality assurance efforts and assist in periodic audits, briefings, and meetings as directed by government supervisors.

Qualifications
Education: High school diploma or equivalent.
Experience: 2 years of general office experience including data entry, document management, and use of Microsoft Office applications. 1 year in a healthcare or laboratory environment preferred.
License/Certification: Basic Life Support (BLS) certification required (AHA or ARC).
Other Requirements: Must be a US Citizen.