Job Details

Head of Field Services

About the Company

Globally-recognized supplier of engineering, equipment & service solutions to the mining & cement industries

Industry
Construction

Type
Public Company

Founded
1882

Employees
5001-10,000

Categories

• Mechanical Engineering
• Construction
• Professional and Commercial Equipment Wholesale

Specialties

• iron ore
• gold
• copper
• fertilizer
• coal
• cement
• mineral processing
• material handling
• mining machinery
• mining equipments
• slurry handling
• equipment for mining
• air pollution control
• pumps
• automation
• laboratory automation
• sustainable mining
• tailings management
• and mining

Business Classifications

• B2B
• E-Commerce

About the Role

The Company is seeking a Head of Field Services for North America to lead a high-performing organization dedicated to delivering critical field services, technical advisory, and lifecycle support to customers in the region. This senior leadership role is pivotal in driving the company's commitment to enabling zero emissions in mining and cement through innovation, service excellence, and sustainability. The successful candidate will be responsible for defining and executing the North American strategy for field services, ensuring operational oversight for safe and timely service delivery, and leading business growth by identifying new service opportunities and supporting commercial teams. Financial management, team development, customer and contract management, and a strong focus on safety and compliance are also key aspects of the role. Applicants for the Head of Field Services position at the company should be fluent in English and Spanish, with a Bachelor's degree in a technical field (Master's degree preferred) and at least 5 years of senior leadership experience in mining, heavy industry, or related sectors. The role requires a proven track record in managing large, multi-functional service teams, strong financial acumen, and a deep understanding of field service operations, workshop management, and lifecycle support. The ideal candidate will have a demonstrated commitment to safety, quality, and customer satisfaction, and will be adept at managing change orders, claims, and customer relationships. The company is dedicated to providing solutions for zero-emissions mining by 2030 and is looking for a leader who can champion a culture of safety, compliance, and continuous improvement across all service operations.

Hiring Manager Title
SVP of Sales and Service, North America

Travel Percent
Less than 10%

Functions

• Operations