Job Details

The Warrior Hotel is looking for a Front Desk Agent to join our dynamic team. As a proud member of Marriott's Autograph Collection, we deliver service that's anything but standard. We're seeking someone who is committed to delivering service that goes beyond expectations - bringing positive energy, sharp attention to detail, and a genuine passion for creating memorable guest experiences. Guest Services: 90%Approach all encounters with guests and employees in a friendly, service-oriented manner. Deliver personalized, 5-star service from check-in to check-out, creating memorable guest experiences at every touchpoint. Anticipate and respond to guest requests with urgency and empathy, ensuring satisfaction is achieved. Handle billing questions or inquiries. Check guests in and out of the hotel. Administrative: 10%Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Flexible availability, including evenings, weekend...Hotel, Agent, Front Desk, Guest Experience, City, Guest Service