Job Details

Are you ready to lead an adventure-focused team in an industry that celebrates independence, courage, and the outdoors? As the Retail Operations Manager at Brownells in Grinnell, Iowa, you'll be at the heart of a family-owned company that's been Serious About Firearms Since 1939®. Here, we empower freedom-loving customers, connect them to the outdoor lifestyle, and support their passion for quality firearms, parts and accessories, survival gear, and everything in between.

In this pivotal role, you'll lead our onsite retail operations with a relentless focus on creating an unparalleled customer experience. As the face of Brownells, you'll be the driving force behind a store environment that not only attracts outdoor and firearms enthusiasts but also keeps them coming back. You'll inspire and guide a team that shares your commitment to our core values – Respect, Integrity, Courage, and Honesty – and you'll be excited by the chance to coach each team member to be their best. Every day, you'll roll up your sleeves to elevate our store experience, bringing your creativity and innovation to push the boundaries of what our retail space can offer.

As Retail Operations Manager, you'll blend strategic thinking with hands-on action. Your leadership will fuel customer engagement, drive sales, and set a standard for operational excellence. You'll be responsible for ensuring every aspect of the retail operation reflects our passion for quality and commitment to the 2nd Amendment. From crafting a targeted marketing plan that resonates with our community to designing a consultative sales experience that truly meets our customers' needs, you'll create an environment where customers feel welcome, informed, and supported. Your dedication to building relationships with local pro-2A organizations and agencies will further strengthen Brownells' connection to the outdoor community.

With over 7 years in retail and 4 years in store management, ideally within the firearms or outdoor industry, you'll bring a wealth of experience in customer service, team leadership, and firearms knowledge. Your background in budgeting, compliance, and merchandising will enable you to shape a store experience that's as engaging as it is efficient. Your respect for industry regulations and deep understanding of the products we offer will make you a trusted resource and leader in our store.

At Brownells, we offer more than just a job; we offer a community dedicated to enhancing the outdoor experience. You'll enjoy generous paid time off, comprehensive medical, vision, and dental plans, a 5% 401(k) match, and exclusive employee discounts on everything you need for your own adventures. You'll even have access to our premier shooting complex, where you can live the lifestyle you help others embrace.

With a salary range of $70,000 - $90,000 annually, based on experience, this is your opportunity to step into a meaningful leadership role that offers stability, growth, and the chance to make a real impact onsite in Grinnell. Senior-level candidates with more extensive experience may be considered for a higher range. Ready to bring your passion for the outdoors to a leadership position? Apply now through our quick application process and join Brownells in empowering independence, adventure, and a love for the great outdoors.