Job Details

Front Desk Supervisor

  2024-04-23     Marcus Hotels & Resorts     All cities,IA  
Description:

???? Hotels ???? ? ? ? 6 hours ago Post Date **Join our team of passionate hospitality professionals at the Hyatt Regency Coralville Hotel & Conference**

**As a hotel front desk agent, you should have excellent customer service skills. Must be able to work 1st and 2nd shifts. Previous front office or receptionist experience is preferred.**

**At the Hyatt Regency, we offer the following great benefits:**

* **Competitive Wages**

* **Insurance benefits to our associates after 30 days of full-time employment**

* **Flexible schedules**

* **Free meal during each shift worked**

* **Room discounts for Hyatt properties and Marcus Hotels & Resorts properties**

* **Employee referral program**

**Responsibilities:**

* **Supervises front office staff and bell staff as needed.**

* **Insures all daily functions from checklist are completed.**

* **Check guests in and out of room.**

* **Respond to guest requests and handle guest issues or report complaints to management.**

* **Promptly answer the phone in a professional and clear manner.**

* **Greet and welcome guest as they arrive at the hotel.**

**For each position, we require at least two positive verifiable references, a stable work history verified by a background check, a positive attitude, a willingness to be a team player, and the ability to work weekends and holidays.**

**We will verify through E-Verify the identity and employment eligibility of all persons hired. Marcus Hotels & Resorts is an Equal Opportunity Employer.**


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