Job Details

Siouxland Community Health Center has an opening for:  

EPIC MyChart Patient Portal Manager

1-Full-time 

Successful candidate must have solid experience & advanced knowledge of:         

• Portal Specialist must be self-directed, highly motivated, exhibit good people skills, and have the ability to speak in public settings.
• Associate Degree required with EMR
• Experience working in a public setting, writing grants and accomplishing grant deliverables is
• Preferred, but not required, ability to speak both English and Spanish
• Preferred, but not required, experience working with a diverse population and/or underserved
• The position requires a working knowledge of modern office practices and This includes but is not limited to:
  • Proficiency in using the Internet, Microsoft Office programs and general computer
  • Skill in operating office equipment such as copier, fax machine, scanners,
• Adherence to the rules and regulations put forth by Siouxland Community Health Center`s Employee Handbook.
• Possess customer service skills necessary to provide a positive experience necessary when they speak to employees in person and on the phone.
• Working well in a team setting and problem-solving issues with peers in a positive

Successful candidate must be able to perform primary functions of position:

• Ensure compliance with grant
• Schedule, plan, and conduct Portal Team
• Create and implement workflows for care Workflows will be a step-by-step guide for teams to enroll and educate patients on signing up and using their patient portal.
• Provide patient education and training on Patient
• Provide staff education and training on Patient.
• Actively work with marketing staff to ensure a marketing plan directly related to the patient portal is constructed and implemented.
• Work with the IT Department for setup, maintenance, troubleshooting, and enhancement of the patient portal.
• Prepare data and serve as liaison/attendee for the quarterly Statewide Quality Management Team meetings, SCHC Quality Committee, and SCHC Process Improvement team.

SCHC is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.

SCHC participates in E-Verify.

Pre-employment drug screen, background check, and review of required immunizations including COVID vaccination are required. Exemptions may be granted for religious or medical accommodations.