Job Details

Strategic Partnerships Program Manager- Medicare Specialist

  2024-05-08     Farmers Insurance Group     All cities,PA  
Description:

We are Farmers!

We are... more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace: Hybrid, Remote

( #LI-Remote ) ( #LI-Hybrid ),

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

  • Provides the highest level of support focusing on business development and generating new revenue.
  • Effectively demonstrates the ability to develop, enhance, and solidify client relationships by providing exceptional customer service, maintaining and expanding accounts, and facilitating relationships.


Essential Job Functions

  • Accountable for Medicare revenue growth and profitability from the development and management of all partnership relationships for both personal and commercial insurance.
  • Provides the highest level of support focusing on business development and generating new revenue.
  • Effectively demonstrates the ability to develop, enhance, and solidify client relationships by providing exceptional customer service, maintaining and expanding accounts, and facilitating relationships.
  • Negotiates contracts and closes agreements to maximize profits.
  • Develops trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • Coordinates with internal stakeholders to achieve mutually beneficial outcomes.
  • Provides vendor oversight and is accountable for all customer and agent service metrics.
  • Clearly communicates the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Develops new business with existing clients and/or identifies areas of improvement to meet sales quotas.
  • Ensures the timely and successful delivery of our solutions according to customer needs and objectives.
  • Forecasts and tracks key account metrics (e.g. quarterly sales results and annual forecasts).
  • Analyzes and monitors the financial performance of assigned programs and provides ongoing reports to clients and management.
  • Collaborates with sales team to identify and grow opportunities.
  • Performs other duties as assigned.


Physical Actions

Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Physical Environment

This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.

Education Requirements

High school diploma or equivalent required. Bachelor's degree preferred. Master's degree, MBA or advanced degree preferred.

Experience Requirements

  • Medicare sales experience required
  • 7-10 years insurance experience required.
  • 5-7 years proven work experience required as an Account Manager, Key Account Manager or Sales Account Manager in the insurance industry, including experience with business development in personal and/or commercial insurance sectors.


Special Skill Requirement

  • Sales
  • Negotiation
  • Strategy
  • Management
  • Project Management


Additional Qualification

  • Experience working closely with FMO's, SGA's, MGA's down to agent level.
  • Multi-line sales experience with Medicare, life, group benefits, and annuities.
  • Medicare call center experience

Benefits
  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o CA Only: $116,960 - $169,600
    o CO Only: $109,920 - $146,200
    o HI Only: $109,920 - $156,500
    o IL Only: $109,920 - $156,500
    o NY/ DC Only: $107,200 - $165,400
    o Albany County: $116,960 - $146,200
    o WA Only: $109,920 - $195,625
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review "What we offer" on


Job Location(s): R_US - United States

Anticipated application deadline:5/13/24

At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.


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